NDIS Behaviour Support
Whether you pay out of pocket or have access to funding via NDIS, or other funding schemes, we can support you or your child.
At National 360 you will be supported by friendly and highly qualified Behaviour Support Practitioners that will work with you to support you to improve your quality of life so that you feel happier and are able to do more things for yourself. Our Behaviour Support Practitioners work with people who engage in behaviours of concern (also known as ‘challenging behaviour’) by developing an understanding of the behaviour displayed based on assessment of the social and physical environment within which it occurs.
Our Positive Behaviour Support (PBS) service provides a multidisciplinary team that can draw upon areas of expertise to create comprehensive plans containing individualised strategies that are responsive to the person’s needs, in a way that addresses behaviours of concern. The most important outcome in PBS is that it enhances the quality of life outcomes for the person and those who support them.
Our local team of Behaviour Support Practitioners will visit you in your home, school, workplace or another community location to provide the support and care you need. In some locations, we have clinics if you would rather come to us. We also provide services via telehealth.
PBS services are available under the NDIS Support Category of Improved Relationships (or Behaviour Support for those with a PACE plan). Our services include:
- Interim Behaviour Support Plan – for high-risk behaviours and restrictive practices
- Functional Behaviour Assessments – to understand why behaviours occur
- Comprehensive Behaviour Support Plans – function based strategies for the prevention of behaviours, reduction of restrictive practices and skill development
- Plan implementation – including training family, carers and staff and regular monitoring
National 360 are a registered National Disability Insurance Scheme – NDIS provider of community-based allied health services.
To make a referral or to learn more about how National 360 can support individuals with NDIS funding, visit the NDIS referral section, or contact the friendly team at 1300 340 440 for guidance and support.
Behaviour Support Services - without Funding
What if I don’t have Behaviour Support Funding yet?
If you or the person you support is engaging in behaviours of concern but does not yet have Behaviour Support funding included in their NDIS Plan, National 360 can help.
The first step is to complete a Behaviour Support Needs Assessment. This assessment uses 5 hours of Improved Daily Living funding from the participant’s NDIS Plan and is completed by an Occupational Therapist (OT) with experience supporting emotional regulation and functional skill development.
The assessment is usually delivered remotely via phone or Microsoft Teams, with a family member, carer or referrer providing information about the participant’s needs.
Following the assessment, the OT will prepare a brief report outlining:
- the participant’s behaviours of concern
- the impact these behaviours are having on their daily life and the people around them
- any identified restrictive practices, where applicable
- recommendations for future supports, including whether Behaviour Support funding should be requested from the NDIS.
What happens after the assessment?
The OT will discuss the assessment findings and recommendations with you and help determine the most appropriate next steps.
This may include ongoing Occupational Therapy to support goals such as emotional regulation, functional skill development, sensory needs, independence and everyday participation. The OT may also collaborate with other National 360 clinicians, such as Speech Pathologists or Physiotherapists, where this aligns with the participant’s needs and goals.
Where specialist Positive Behaviour Support services are clinically indicated, the OT will recommend that Behaviour Support funding be added to the participant’s NDIS Plan and provide supporting documentation for this request.
Ready to get started?
To access a Behaviour Support Needs Assessment, click Refer Now.
To speak with someone about the service, contact our Client Support Team on 1300 340 440.
Outreach
We understand that accessing Behaviour Support services in regional or remote areas can sometimes be challenging. That’s why we provide outreach services in selected locations across Australia, bringing our expert allied health team directly to your community.
Our goal is to ensure you receive the same high-quality care and support, no matter where you live. To find out more about our outreach services and whether they’re available in your area, contact our friendly Client Support Team, we’re here to support you every step of the way.
With National 360’s national reach and expertise, telehealth and outreach make Behaviour Support flexible, accessible, and effective, so you can stay on track with your goals wherever you are.
Behaviour Support: Telehealth
At National 360, you can access the same high-quality Behaviour Support services through telehealth as you would in person. Using simple video or phone technology, our specialists connect with you wherever you are at home, in the community, or on the go.
We’ll guide you through the setup so it’s easy to use, with no special apps required, just Zoom, Microsoft Teams, or your preferred device. Telehealth is available for all ages and disabilities and can be combined with in-home or community support.
Through telehealth, you can:
Understand why behaviours occur and work with our team and your supports to meet your needs effectively.
Enhance your environment to reduce challenging behaviours and improve your quality of life.
Review restrictive practices in line with NDIS regulations, with a focus on reducing or eliminating them.
Develop a personalised Behaviour Support Plan, including training for your supports, with ongoing monitoring to ensure its effectiveness.
Build skills to achieve your personal goals and increase independence.
We also:
Regularly monitor and review your Behaviour Support Plan to ensure it remains effective.
Support skill development to help you achieve personal goals and live more independently.