National 360 Behaviour Support Services: NDIS Registered Provider
At National 360 you will be supported by friendly and highly qualified Behaviour Support Practitioners that will work with you to support you to improve your quality of life so that you feel happier and are able to do more things for yourself. Our Behaviour Support Practitioners work with people who engage in behaviours of concern (also known as ‘challenging behaviour’) by developing an understanding of the behaviour displayed based on assessment of the social and physical environment within which it occurs.
Our Positive Behaviour Support (PBS) service provides a multidisciplinary team that can draw upon areas of expertise to create comprehensive plans containing individualized strategies that are responsive to the person’s needs, in a way that addresses behaviours of concern. The most important outcome in PBS is that it enhances the quality of life outcomes for the person and those who support them.
Our local team of Behaviour Support Practitioners will visit you in your home, school, workplace or another community location to provide the support and care you need. In some locations, we have clinics if you would rather come to us. We also provide services via telehealth.
PBS services are available under the NDIS Support Category of Improved Relationships (or Behaviour Support for those with a PACE plan). Our services include:
- Interim Behaviour Support Plan – for high-risk behaviours and restrictive practices
- Functional Behaviour Assessments – to understand why behaviours occur
- Comprehensive Behaviour Support Plan- function based strategies for the prevention of behaviours, reduction of restrictive practices and skill development
- Plan implementation including training family, carers and staff and regular monitoring
National 360 are a registered National Disability Insurance Scheme – NDIS provider of community-based allied health services.
What if I don’t have Behaviour support Funding yet?
If you are not funded for Behaviour Support services in your NDIS plan, we can provide services via your IDL funding. Our practitioners can conduct assessments to determine whether PBS is required and write a recommendations report to assist with funding Behaviour Support in your NDIS plan.
For a participant with behaviours of concern who has never received Positive Behaviour Support assessment or intervention, the first step is to undertake a Behaviour Support Needs Assessment which utilizes 5 hours of funding from the Improved Daily Living budget of their NDIS Plan, and is completed by a Positive Behaviour Support (PBS) Practitioner.
This service does not require face-to-face visits with the participant, so the service is usually delivered remotely with a phone call or Teams meeting with the participant’s family member, carer or referrer as the main source of information gathering. The PBS Practitioner will then write a short report outlining the participant’s behaviours of concern and the impact these are having on their life and the lives of the people around them. We recommend that you also select one of the four Plan options, which utilize 15 hours of funding each, and can be completed by the PBS Practitioner immediately after the Needs Assessment. We recommend that you discuss the different Plan options with your PBS Practitioner and work together to tailor the right services to the participant based on their circumstances.
Here is some more information about the four Plan options you may wish to undertake after the Needs Assessment has been completed:
- Crisis Management Plan – Provides interim response strategies to minimise high risk situations faced by the participant and those around them.
- Person-Centred Plan – Reviews the environment of concern to develop proactive strategies (such as communication, health, hobbies, physical environment changes) to help increase quality of life and manage behaviours and emotions without the need for a Functional Behaviour Assessment.
- Skill Development Plan – Develops skills with the participant and sets goals, protocols, outcome measures and intervention sessions for those around the participant to implement long-term to reduce the risk of harm related to behaviours.
- Training & Education Package – Delivers a comprehensive training package to family, carers or staff, tailored to support needs to reduce behavioural risks.
NDIS Behaviour Support Practitioners
The most important outcome in positive behaviour support is improvement in a person’s quality of life. Behaviour Support Services are available under the NDIS (National Disability Insurance Scheme) Support Category of Improved Relationships.
Our behaviour support services are delivered to clients at home or in another community setting. We offer all therapy services in an effective telehealth model Australia-wide, including but not limited to, therapy sessions, assessments, development of treatment programs and more. All that is needed is a phone, computer or an iPad, our therapists can connect with clients via easily accessible platforms such as Zoom or Microsoft teams so no special links or are apps required!
Our Behaviour Support Services include:
- Working with the individual and their supports in understanding why behaviours happen and how to effectively meet their needs.
- Enriching the individual’s environment to support the reduction of behaviours and increase their quality of life.
- Reviewing restrictive practices in line with NDIS regulations, with the focus of reducing and eliminating those practices.
- Developing a behaviour support plan which includes training the individual’s supports in the plan.
- Regularly monitoring and reviewing the behaviour support plan to ensure its effectiveness.
- Supporting with skill development to help achieve personal goals.
Positive Behaviour Support Plans
Our Behaviour Support Service is a multidisciplinary team that draws on different areas of expertise to create comprehensive behaviour support plans containing strategies responsive to the person’s individual needs, in a way that addresses behaviours of concern.
Behaviour support plan is tailored to the needs of each individual, with a focus on providing effective training and support to achieve positive behavioural outcomes. We work closely with our clients to ensure that they receive the support they need to achieve their goals.
Need Help?
We know choosing the right services can be overwhelming. Our team is standing by ready to answer any questions you may have. We’d be happy to help.
Call 1300 340 440 or fill out the form below and a team member will be in contact shortly.
Or if you are ready to submit a NDIS referral, please follow our links below.