National 360 Careers
At National 360, we are committed to providing all team members with a workplace environment where everybody feels valued, and every voice is heard. We have a reputation for holistically supporting our team members and providing a safe and nurturing environment with the implementation of our committees. We focus on team member growth through our range of development programs, wellbeing through our benefits and rewards program, and career advancement opportunities. We celebrate diversity and provide an inclusive workplace with people from all age groups, cultural backgrounds, interests, and experiences, including international candidates as well as a 12-month Graduate Program for recently graduated and early careers therapists.
Working at National 360
Workplace Collaboration
At National 360, we facilitate a collaborative workplace environment where team members are consulted on workplace practices and initiatives. We do this through actively seeking feedback from all team members both formally and informally, via the administration of anonymous surveys throughout the employee lifecycle and regular informal interactions between our leaders and team members. The majority of initiatives that we have introduced at National 360 are based on listening to our team members, considering their feedback, and taking actions to address their feedback.
We know that transparency and honesty are core to building a trusting partnership between team members and leaders. It is important to us that open conversations take place with team members throughout the recruitment process and employee lifecycle, with everybody feeling comfortable to ask questions, voice their opinion, and to feel that their feedback is valued and genuinely considered when making decisions. When you join National 360, and throughout your employment, we want to ensure that the information provided to you accurately aligns with workplace practices – ask us anything, and we will give you a straight answer.
I have been with N360 for 6 months now and I think that the amount of thought, acknowledgement, and support for the employees and what goes into the company to make improvements is amazing. It is really reassuring to know that voices are heard, and feedback is taken on board rapidly. This is by far the best company I have worked for.
Our Purpose, Vision & Values
Our Mission
To support and empower people of all ages and abilities to live meaningful and independent lives.
Our Vision
Our Clients
We have a clear focus on providing allied health services of the highest quality to our clients. Our therapists use their clinical skills and the clinical support they receive to support clients of all ages and needs to achieve their goals. Clients are always at the centre of our vision, and we aim to ensure they receive the best possible support from our teams.
Our Team
We value our people, and equip them with the knowledge, skill & support to perform their roles effectively through support, mentoring and professional development. We acknowledge, recognise, and reward our team for their contributions to the workplace & the support they provide to their clients. We aim to continuously develop as individuals, as a team, and as a company.
Our Performance
Everybody understands how their daily activities support the wider organisation. We provide clear performance expectations, and monitor individual, team, and company performance against these expectations. We ensure that our expectations are reasonable and understand that no two people are the same.
Our Safety
We provide a safe and inclusive workplace, encompassing physical and psychological safety. We have clear safety objectives, and regularly audit our safety practices. We enable our team to practice work/life balance, and act with compassion at all times.
Our Values
To provide the best therapy services & support, we need to continually evolve. We do not settle for average. We strive for excellence, continuous learning, collaboration, and innovation to improve our service.
Our people come first. We take the time to understand our clients and team members; we don’t assume. This allows us to make the best decisions and continuously improve our services & processes to enable our clients to live extraordinary lives.
Delivering on commitments, looking for opportunities and striving for better outcomes is second nature to us.
Current Vacancies
Ready to start your new career with National 360? Click below to see the roles we have available across the country, or fill out our online Careers Expression of Interest Form.
360 Careers FAQ's
At National 360 we believe we offer the perfect balance of working and living. Our therapists have complete flexibility to work from home, in the community or one of our regional offices. We provide community-based assessments or therapy – visiting clients in their homes, at school, work or in other convenient community locations. Our therapists can access one of our many regional offices for team meetings, professional development, supervision or other team activities. Generally, therapists are placed in teams that provide services to clients living within the same regional area. This reduces travel time and also provides an opportunity for therapists to build connections with other local team members. We have national resources, IT systems and collaboration tools that enable us to share our national expertise and deliver high levels of support and clinical supervision to all team members regardless of their location.
Our Graduate Program – 360 GO – has been specifically designed for Graduates and Early Career Therapists who want to work within a community setting. As a National 360 Graduate you are a permanent employee and will undertake the 360 GO program during your first year with us. 360 GO runs for a full 12 months where Graduates engage in both formal & informal learning, observational sessions, joint appointments, team activities & events and direct and indirect client work. We offer the following four graduate program specialities: Occupational Therapy, Speech Pathology, Physiotherapy and Behaviour Support.
We are well known for providing the most comprehensive supervision & support in the industry, complemented by ancillary learning opportunities to coach and develop the best allied health professionals in Australia. The support you receive as a 360 GO Graduate and early career therapist includes:
- Observational
- Joint appointments
- Self-directed learning
- 2 hours of weekly clinical supervision
- Daily Team Leader support
- Unlimited clinical mentoring
We are so fortunate that today we have a range of options to be able to link with and engage our teams. While our therapists are based in the community, we provide office locations to conduct one on one meetings, team meetings, in-services and group mentoring sessions. In addition to this, we make the best use of technology to conduct virtual professional development training, webinars, as well as individual supervision. Quite simply we are able to adapt to the needs of all therapists depending on their needs and location. This flexibility is appreciated by therapists who are also juggling the needs of work and family.
We believe in professional development and each therapist has access to paid professional development opportunities each year and approved leave days. Not only that but our extensive internal PD program, professional development video library, National 360 chat forums, group mentoring, and one on one supervision provides our therapists with professional development that we believe is the benchmark in the allied health sector.
Team meetings are held weekly to connect in, receive support and share updates. On a regular basis, our teams will also meet in one of our office locations for general updates, clinical supervision and to participate in professional education. There are also various social functions and our staff wellbeing program to keep our people connected. An inclusive and supportive team culture has been instrumental in our growth and success. We run virtual meetings to share learnings or updates between regions and across States. We also have nationwide meetings for updates involving all team members.
The National Disability Insurance Scheme provides funding to people aged 0-65 living in the community with a permanent and significant disability. This allows them to access the supports, services and early intervention to enable them to build their skills and independence. For more information on NDIS click here https://www.ndis.gov.au/understanding/what-ndis. We have many years of NDIS experience and a fabulous and experienced customer service team who provide our therapists with administrative support. This allows our therapists to work efficiently and focus their time on their clients.
The support we provide NDIS clients is all community-based. In this regard, we have the opportunity to develop lasting relationships with clients, work on goals in their own environments and be part of their independence journey. Building lasting connections with clients and their families inspires us to develop the best in class therapy services. We are fortunate to provide assessment and therapy services across all ages groups and abilities under the NDIS.
National 360 provides the perfect opportunity to build a career within a large organisation. We like to build our future leaders from within our team and provide the training and development to do so. Therapists are able to move from a junior level to supervisor, team leader and potentially take on a clinical speciality leadership role. We encourage personal goal setting and will work with our therapists to move them through our senior roles should they wish to follow that path. We offer leadership training to support and develop our emerging leaders across the business.
We are a bit biased, but we feel we have a fabulous culture right across the country. We continue to build on that with our employee engagement and wellness program that takes a national, state, team and individual approach to all team members. Work should be fun!
Our roles do involve travel to a client’s home or school, so our therapists require their own car and current driver’s licence. We have various options to cover motor vehicle costs and you can select an option that best suits your needs. Therapists mostly travel within your local area, though for some therapists in regional centres the travel may be further. From time to time there will be opportunities to stretch your wings and provide outreach services in more remote areas. We even have therapists providing fly in fly out services to some very remote communities.
Clinicians are reimbursed at the ATO rate, most clinicians receive a few hundred dollars per fortnight from doing their client travel.