Online Telehealth Services

Why Choose Online Telehealth Appointments?

At National 360, you can access the same high-quality therapy services online through telehealth as you would in person. Using a regular smartphone, iPad or computer, our clinicians can connect with you online wherever you are – whether that’s at home, in the community, at school, at work, or on the go.

For many clients, online appointments provide a convenient, flexible, and effective way to access support while continuing to work towards their therapy goals. Online appointments can be particularly beneficial for people who live in regional or remote areas, have busy schedules, experience challenges with travel, or would simply prefer to receive support from the comfort of their own environment.

With telehealth, you can:

  • Access therapy from almost anywhere
  • Work towards the same therapy goals as you would during face-to-face appointments
  • Get started sooner when in-person appointments may not be immediately available
  • Save time by not having to travel
  • Save money by avoiding travel costs
  • Fit therapy around your commitments with work, school, family
  • Receive support in a familiar environment, to help you feel comfortable and engaged
  • Stay connected to therapy services if attending in-person sessions isn’t possible

Getting started is simple, and we’ll guide you through the setup process and ensure you’re comfortable using the technology. No special software or installation is required, you can connect using Zoom, Microsoft Teams, or WhatsApp on your preferred device.

Online services are available for people of all ages and disabilities and can be used as a standalone service or combined with in-home and community-based appointments, providing a flexible approach tailored to your needs.

No matter where you are, National 360’s telehealth services make it easier to access the support you need, when you need it.

Occupational Therapy
Speech Pathology
Physiotherapy
Behaviour Support

You can access online Occupational Therapy services Australia-wide, including:

  • Functional Assessments – understanding your abilities, challenges, and daily living needs
  • Functional Capacity Assessments (NDIS) – to support funding applications and reviews
  • Therapy Sessions – skill-building, independence, and goal-based support
  • Home Safety Assessments – guidance on making your home safer and more accessible
  • Assistive Technology (AT) Assessments – recommendations and training for equipment and aids
  • Environmental Modifications – advice on modifications for kitchens, bathrooms, ramps, and access
  • Sensory and Cognitive Strategies – to support regulation, focus, and participation
  • Parent, carer, and support worker coaching – practical strategies to embed therapy into daily routines
  • Ongoing monitoring and progress reviews – keeping you on track with your goals

You can access all online Speech Pathology services Australia-wide, including:

  • Assessments – of communication, speech, language, swallowing, and mealtime needs
  • Therapy sessions – to support speech clarity, language development, social communication, and fluency
  • Swallowing and mealtime management – strategies and support for safe eating and drinking
  • Augmentative and Alternative Communication (AAC) – training and support with devices, systems, and tools
  • Parent, carer, and support worker coaching – practical strategies to build communication skills in everyday routines
  • Ongoing reviews – tracking progress and adjusting your therapy plan as needed

You can access online Physiotherapy services Australia-wide, including:

  • Assessments – evaluating your movement, strength, balance, and functional abilities.
  • Therapy Sessions – exercises and techniques to improve mobility, reduce pain, and support recovery.
  • Rehabilitation Programs – post-injury or post-surgery recovery plans tailored to your goals.
  • Falls Prevention – strategies and exercises to maintain balance and reduce the risk of falls.
  • Equipment Advice – guidance on aids, supports, or devices to help you move safely.
  • Ongoing Reviews – tracking your progress and adjusting your therapy plan as needed.

You can access online Behaviour Support services Australia-wide. Via telehealth, you can:

  • Understand why behaviours occur and work with our team and your supports to meet your needs effectively.
  • Enhance your environment to reduce challenging behaviours and improve your quality of life.
  • Review restrictive practices in line with NDIS regulations, with a focus on reducing or eliminating them.
  • Develop a personalised Behaviour Support Plan, including training for your supports, with ongoing monitoring to ensure its effectiveness.
  • Build skills to achieve your personal goals and increase independence.

We also:

  • Regularly monitor and review your Behaviour Support Plan to ensure it remains effective.
  • Support skill development to help you achieve personal goals and live more independently.

Why National 360 Telehealth Services?

National Team

We can connect with you with a clinician that can best support your from our National network of clinicians who can support you via online telehealth appointments.

Goal Focused Therapy

We deliver a range of services to help you meet your goals. We will work with you to understand your needs and then deliver the outcomes you desire through online appointments.

Multidisciplinary Care

National 360 offers multidisciplinary care via our teams of health professionals including OT, Physiotherapy, Speech Pathology, Speech Pathology and Early Childhood Services.

Multi-Modal Delivery

We offer a multi-modal delivery service to help you stretch your budget further. Be seen via telehealth, but also at home, in the community, a National 360 clinic or a combination of all.

Frequently Asked Questions

What is telehealth at National 360?

Telehealth is how National 360 delivers allied health services online, using video or phone, so you can access therapy, assessments and treatment planning from home, work, or anywhere with an internet connection, no matter where you live in Australia.

Just a phone, computer or iPad with an internet connection. Sessions run through easily accessible platforms like Zoom, Microsoft Teams, or WhatsApp, and our team will guide you through the setup beforehand.

You can access the full range of National 360 services via telehealth, including Occupational Therapy, Speech Pathology, Physiotherapy, and Behaviour Support, from assessments and therapy sessions through to treatment plan development and ongoing reviews.

Yes. Online telehealth appointments are available for clients of all ages and disabilities, and our clinicians are experienced in making online sessions engaging and effective, whether that’s play-based therapy for a young child or guided exercises for an older adult.

Yes. Telehealth can be used on its own or combined with in-home, community, or clinic-based visits, so you can choose the mix of delivery models that works best for your goals and circumstances.

Yes. Online telehealth appointments are designed to remove the distance barrier for clients in regional and remote parts of Australia, giving you access to the same allied health team and continuity of care as clients in metro areas, without the need to travel.

Online telehealth allied health sessions can generally be accessed using NDIS funding in the same way as face-to-face sessions. If you’re not sure how this applies to your plan, our team can help you understand your options.