Behaviour Support Careers

Looking for a Behaviour Support career change?

Take your next Behaviour Support career step with National 360

Start your new Behaviour Support Career with National 360

We are currently recruiting for Behaviour Support Practitioners across Victoria, New South Wales, Queensland, South Australia, Western Australia and Tasmania.

National 360 have several exciting opportunities within our national Positive Behaviour Support Team. With a strong team of qualified PBS Leaders, you will work in an environment which fosters the advancement of clinical skills through a robust clinical support structure.

As an experienced Positive Behavior Support Practitioner, you will be providing a combination of community, clinic, and telehealth-based services to NDIS participants of all ages and supported by a Multi-Disciplinary Team. We are able to facilitate a generalist caseload – mix of paediatrics and adult clients, with the ability to tailor caseload depending on interest areas.

Our roles are open to clinicians who hold a ‘Proficient’, ‘Advanced’, ‘Specialist’ or above letter of suitability from the NDIS, with a relevant tertiary qualification in Psychology, Social Work, Occupational Therapy, Speech Pathology, Counselling, Social, Disability, Teaching or Social Sciences etc.

Complex Behaviours

Restrictive Practices

Progression to Core, Proficient, Advanced, Specialis

Adult
Aged Care

Early Childhood Services

Industry-leading Clinical Supervision and Support

National 360 has earned a reputation for providing the most comprehensive clinical supervision and support in the Allied Health sector. National 360 employs a highly qualified Senior workforce with diverse skills & experiences to ensure that all therapists at National 360 are equipped with the support required to provide high-quality services to get the best outcomes for our clients.

Clinical Supervision & Support

Our 360 Circle of Support is our core framework for supporting all therapists at National 360. Our objective is to attract & retain confident, capable therapists who excel both professionally and personally. For therapists, your Circle of Support will comprise of your Team Leader, Clinical Supervisor, and our Clinical Support Team to tailor your learning & development to your individualised needs. Our structure ensures that every therapist is provided with tailored advice and individualised coaching, with Clinical Supervisors supporting no more than three supervisees. Each person’s goals and targets are adjusted and consistently reviewed to support individual journeys in consideration of everybody’s location, discipline, skills, and experience.

Clinical Practice Advisors

No matter your background, experience, or clinical stream, you will receive comprehensive supports from our network of clinicians locally, and across the country. In addition to 1:1 operational and clinical support, National 360 employs Clinical Practice Advisors, subject matter experts in one or more areas of Occupational Therapy, Physiotherapy, Speech Pathology, Positive Behaviour Support and Early Childhood. Our Clinical Practice Advisors provide mentoring to therapists in both individual and group settings to support their management of a diverse caseload.

Early Career Support

As an Early Career Therapist at National 360 you can expect to receive:

1:1 clinical supervision and with your Clinical Supervisor to discuss strategies to support your caseload
Group supervision with your Clinical Supervisor and peers to enhance your clinical reasoning and understanding of your casebook
1:1 operational supervision with your Team Leader to discuss strategies to support your wellbeing, career development and job performance
Paid study leave and an annual $1,500.00 professional development allowance to engage in external learning & development activities
Ability to access up to 12 weekly mentoring sessions from our Clinical Practice Advisors to receive expert advice in complex areas based on your learning needs
Report Q&A from your Clinical Supervisor and Subject Matter Experts
Access to our extensive National Professional Development Program with guest speakers across a range of clinical and non-clinical topics
The opportunity to engage in National 360’s L&D programs, including our Clinical Supervisor Development Program and Graduate Program
Access to our Content Library on our online Learning Management System, providing additional learnings across a wide range of clinical areas which can be completed at a pace that suits you
Ad hoc support provided by your peers and clinical seniors within your immediate team

Senior Career Support

As a Senior Therapist at National 360 you can expect to receive:

Access to Senior Practitioner Communities of Practice in your area(s) of interest
Monthly peer supervision with our highly qualified Senior Therapists and Clinical Practice Advisors
Regular engagement with our National Clinical Leaders
Support to develop your coaching and mentoring skills to provide advice and guidance to Early Career Therapists
Paid study leave and an annual $1,500.00 professional development allowance to engage in external learning & development activities
Ability to access up to 12 weekly mentoring sessions from our Clinical Practice Advisors to receive expert advice in complex areas based on your learning needs
Access to our extensive National Professional Development Program with guest speakers across a range of clinical and non-clinical topics
The opportunity to contribute to our Content Library on our online Learning Management System
The opportunity to engage in National 360’s L&D programs, including our Clinical Supervisor Development Program and Team Leader Development Program
Regular internal career progression opportunities for either clinical or operational roles. Our preference is to promote internally where possible through a fair and equitable Expression of Interest (EOI) process.

Admin and Day-to-Day Support

In addition to clinical support, National 360 therapists are supported by our operational teams. Our Client Support Team provide clinicians with full support for referrals and administration, enabling clinicians to spend more time with their clients. Our Finance, People & Culture, Marketing, and IT teams are also on hand to support you in your role.

Our admin & day-to-day supports ensure that our clinicians can focus on their clinical caseload and working with their clients.

Development Programs

Clinical Leadership Development Program

For those interested in becoming a Clinical Supervisor, or for existing Clinical Supervisors who would like to receive formal training in this area, the 12-month Clinical Leadership Development Program is for you. The Program includes:

Practical Modules

Practical modules are completed through National 360’s online Learning Management System at a pace that you are comfortable with. Upon completion of the Fundamentals of Supervision, Core and Advanced modules, you will be invited to a live session with your fellow program participants, hosted by one of National 360’s Clinical Leaders, to recap and discuss the relevant learnings.

Soft Skill Workshop

Facilitated by an external provider, the soft skill workshop will provide you with the skills to interact effectively with clinical supervisees to coach and develop their skills. Topics covered in the soft skill workshop include Providing Effective Feedback, Facilitating Coaching Conversations, Managing Difficult Conversations, and Navigating Change for Self & Others.

Evaluation of Supervision

Following completion of the practical modules and soft skills workshop, program participants will undertake an evaluation of their supervisory skills, including a self-audit, peer audit, and mini-360, leveraging this feedback to further develop and refine their clinical supervisory skillset. Advanced supervisors will also engage in 1:1 coaching with their relevant Clinical Lead and will implement a Career Development Plan focused on clinical leadership.

Team Leader Development Program

Our Team Leader Development Program is designed for therapists who are interested in pursuing a career in operational management & leadership. The 12-month Program has been designed for existing and emerging Team Leaders at National 360 to understand the role of a Team Leader, develop strong connections across the national organisation, and to ensure that everybody feels confident and competent to perform their duties. The Program includes:

360 Feedback

National 360 partners with an external provider to facilitate 360 qualitative and quantitative feedback from various stakeholder groups, including supervisors, peers, and direct reports, and also incorporates the individual’s self-evaluation. This component aims to increase participant’s self-awareness, contributing to increased communication and transparency among teams. Team Leaders engage in a 1:1 360 Profile Debrief with our People & Culture Manager to understand, analyse and interpret the feedback, and to set goals specifically related to addressing the feedback.

Coaching

Each Team Leader is paired with a Regional Manager, State Manager, or a member of the Senior Leadership Team for the duration of the Program. Formal coaching sessions centre around each Team Leader’s Reflective Journal, which include self-assessments as well as areas to reflect on course content and the practical application of learnings throughout the program. Each Team Leader will also develop a Professional Development Plan in liaison with their Coach and will regularly engage in the review of the attainment of personal and professional goals & objectives.

Peer-to-Peer Support

Team Leaders are assigned to Peer Support Groups with other Team Leaders who are completing the Program. As part of the Program, you will complete an Action Learning Project with your Peer Support Group, working together to propose a solution to a real workplace challenge. Teams present solutions directly to National 360’s Executive Team, providing an opportunity to develop their problem-solving and presentation skills. To date, National 360 has adopted all solutions that Team Leaders have recommended, resulting in positive workplace changes impacting all team members at National 360.

Practical Skill Development

Practical skills in the context of the Team Leader Development Program refer to understanding how to perform each element of the Team Leader role effectively, including onboarding & offboarding team members, how to implement a Performance Improvement or Support Plan, and how to conduct formal reviews for team members. Designed to ensure our Team Leaders feel confident and competent to complete job-related tasks effectively, this component ensures that all Team Leaders understand organisational processes relating to their role.

Soft Skill Workshop

Facilitated by an external provider, Team Leaders participate in three soft skill workshops to acquire skills to interact effectively with team members to coach and develop their careers. Topics include Providing Effective Feedback, Facilitating Coaching Conversations, Managing Difficult Conversations, and Navigating Change for Self & Others.

Staff Benefits and Wellbeing Program

Flexible Working Practices

Work from home, from one of our 22 national offices, or in the community. As part of the National 360 team, we empower you to choose where you work from, depending on your individual preferences. You can also adjust your working hours to balance personal working commitments, such as starting earlier or later in the day and finishing at a respective time.

We provide all team members with a laptop and mobile phone to support them to work from anywhere.

Professional Development

We provide time during weekly paid hours to engage in professional development opportunities, including accessing mentoring sessions from Subject Matter Experts, attending guest speaker seminars, engaging in 1:1 and group supervision, and accessing our online Learning Management System.

In addition to internal opportunities, National 360 team members can also access external PD in-line with their professional goals. Clinical team members are provided with $1,500 annually to spend on external PD as well as paid time off to attend seminars, conferences, and courses.

Leave

We provide generous leave entitlements on top of standard annual and personal leave, including:

3 days of National 360 Leave each year.

Paid Parental Leave for both primary and non-primary carers.

Purchased Leave.

12 weeks of paid leave annually for those part of the 360 Balance Program.

Wellbeing

Our internal Wellbeing Committee ensures that team member wellbeing is always front and centre. Our Wellbeing Committee arrange activities to celebrate R U OK Day, review feedback loops to introduce initiatives aligned to staff needs, and are available to speak with team members about issues impacting them. All Wellbeing Committee members are trained in Mental Health First Aid.

We care about the wellbeing of our team, both inside and outside of work. All team members and their families have access to Sonder, a 24/7 support service offering confidential mental health and medical assistance. Sonder also includes wellbeing tools such as proactive safety alerts, live location sharing, and a ‘Check on Me’ feature to help ensure you get home safely after personal events. For work-related safety, we use a separate dedicated system to monitor and support our team in real time.

National 360 is partnered with HCF to provide discounted health insurance premiums and full excess coverage for both planned and unplanned hospital stays. We are also partnered with Fitness Passport to provide team members and their families with access to a wide choice of fitness facilities at discounted rates.

Social Events

As part of our commitment to bring some fun to the workplace, all teams have access to a bi-monthly ‘Fun Fund’ to spend on team activities that relate to team building, team engagement, or team wellbeing. We also provide a monthly budget for each team to celebrate special events, including birthdays, work anniversaries, engagements, weddings and babies.

More Benefits!

As a National 360 team member, you also receive:

A manager who genuinely cares about you and has been trained to lead with confidence and compassion.

Structured career pathways, secondments & promotional opportunities.

Performance bonuses.
Annual remuneration reviews.

A Beny account which provides discounts for a number of big brands including Virgin Australia, Fitness First, Event Cinemas and Chemist Warehouse.

Support for community engagement & charity events.

Guest speaker seminars.

Salary sacrificing and novated leasing.

Interstate relocation opportunities.

Vouchers to acknowledge tenure and the demonstration of our core values.

Looking for a Behaviour Support career change?